How does it work?
Frequently asked questions
Cashback processing issues
- Why am I getting an “Invalid barcode" message?
- I cannot scan the product barcode
- Why did I receive a message claiming information was missing from my receipt?
- Why is my receipt picture deemed too blurry?
- I received a message saying my receipt had been used, will my cashback still be processed?
- What happens to my cashback if my receipt date was not valid?
- I believe the amount refunded is not correct